Fbajer FAQ — All your questions answered, right here

No. Under fbajer's policy, each person may only hold one account. If multiple accounts are detected, all of them will be suspended and balances may be forfeited.

KYC stands for Know Your Customer — it is an identity verification process. You do not need KYC for regular gaming, but large withdrawals or transactions above a certain limit require a copy of your national ID or passport. fbajer typically completes KYC verification within 24 hours.

fbajer is strictly for users aged 18 and above. Age is verified at registration, and accounts may be restricted if age cannot be confirmed during KYC. fbajer maintains a firm stance on protecting minors from gaming.

After logging in, you can update your email, address, and contact details from Profile Settings. To change your legal name or date of birth, contact the support team with your KYC documents.

fbajer supports deposits via mobile banking, e-wallets, and bank transfer. Check the deposit section of your account for available methods and the latest updates.

Deposit limits depend on the payment method. Mobile banking typically starts from BDT 100. Check the deposit page in your account dashboard for the latest applicable limits.

Mobile banking and e-wallet withdrawals typically arrive within 1–4 hours. Bank transfers may take 1–3 business days. If your KYC verification is not yet complete, your first withdrawal may take a little longer.

Deposits are usually reflected within a few minutes. If the amount still does not appear after 15–20 minutes, contact the support team with your transaction reference number. Keep a screenshot of your mobile banking message.

fbajer generally does not charge withdrawal fees. However, third-party charges may apply depending on the payment method. Check the withdrawal page or contact support for the latest fee structure.

Register Once done, make your first deposit. Your welcome bonus will be added to your wallet automatically. Visit the promotions page or contact support to learn about the bonus amount and terms.

A wagering requirement means you must place bets totaling a specified multiple of the bonus amount before you can withdraw it. For example, a BDT 1,000 bonus with a 30x wagering requirement means you need to wager BDT 30,000 before withdrawing. Terms may vary by bonus.

No. Bonus funds cannot be withdrawn directly. Once the applicable wagering requirements are met, the bonus converts to real money and can then be withdrawn. However, real money winnings from bonus play can be withdrawn right away.

Cashback is typically paid out on a weekly or monthly basis. You receive a set percentage of your net losses back during a given period. Visit the promotions page for the latest cashback terms.

At fbajer you get: Bet (live & pre-match), Casino (slots, live tables, card games), Sports (cricket, football, tennis), Fish Games, Bingo and Win section for special games. New games are added regularly.

Live betting lets you place bets while a match is in progress. Odds update in real time. Sports page to browse live matches, choose your odds, enter your stake, and confirm your bet.

Yes. The entire fbajer platform is mobile-optimized. You can play all games directly from any smartphone browser — no separate app download needed.

Fish games are multiplayer shooting games where players catch fish underwater to earn points. Different sizes of fish award different prize amounts. Fish Games page for full details.

fbajer uses 256-bit SSL encryption to keep all data secure. Your personal information is never shared with third parties. To learn more, Privacy Policy read more.

2FA is two-step account security. In addition to your password, you verify a one-time OTP sent to your mobile at login. This means even if someone knows your password, they still cannot access your account. Enable it from your profile settings.

Change your password immediately and notify fbajer support. The support team will temporarily freeze your account and investigate. Report any unrecognized transactions as well.

No, never. fbajer will never ask for your password, OTP, or financial details via email, message, or phone. Any such communication is a scam — do not share any information and contact support immediately.

You can reach us three ways: live chat on the website, email ([email protected]), or social media message. Live chat gives you the fastest response.

Yes. The fbajer support team provides full assistance in Bengali. You can also reach out in English. Support is available 24/7.

Common issues are typically resolved within minutes via live chat. Complex cases — such as transaction disputes or account investigations — are handled within 72 hours.

fbajer is a licensed online gaming platform. We operate in compliance with applicable regulatory frameworks. To learn more about legal matters, Terms and Conditions read more.

Responsible Gaming page you will find a full guide on deposit limits, self-exclusion, cooling-off periods, and identifying problematic gaming. These tools are available from your account at any time.